Support
Help with Log Pose and Log Punk, the Log TCG apps for iPhone, iPad and Android.
Contact us
- Email: [email protected] — the best way to reach us about anything: a bug, a missing or wrong card, a billing question, or a feature you would like.
- Discord: discord.gg/yrt67MgxrH — the community server, where you can ask questions, report card data and see what is coming next.
When you write, tell us which app, which device, and what you were doing when it went wrong, and include a screenshot if you can.
Common questions
My subscription isn't showing as active
Open the app, go to Settings → Log Pose+ (or Log Punk+) and tap Restore Purchases. Make sure the device is signed in to the same Apple Account or Google account you subscribed with.
A subscription also carries over to the other Log TCG apps when you are signed in to the same Log TCG account in each — see the Terms for how that works.
How do I cancel or change my subscription?
Subscriptions are managed by the store you bought them from:
- iPhone and iPad — device Settings → your Apple Account → Subscriptions
- Android — the Play Store app → Payments and subscriptions → Subscriptions
Deleting the app, or your account, does not cancel a subscription.
My collection isn't the same on my phone and my tablet
Sign in from Settings → Sign In on each device, with the same Apple or Google account. Your collection then syncs between them: a card added on one device appears on the others. Both devices need to be on the latest version of the app.
A card is missing, or its details or price are wrong
Email us the card number (for example OP01-001), the printing, and what is wrong. A photo of the card helps.
How do I delete my account?
In the app, go to Settings and choose to delete your account. That removes your profile, your synced collection, your folders and decks, and your friend connections. The Privacy Policy explains exactly what is deleted and what is kept.
Log Pose and Log Punk are independent apps. They are not affiliated with Bandai Co., Ltd., the official One Piece Card Game, CD PROJEKT RED or the Cyberpunk TCG.